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Service 03 · Agents

Agents that workon your real data.

Phone and chat agents that answer, book, route and follow up, connected to your system and database, so every answer is a real one. Behind the calls, the same agents prepare reports, update records and orchestrate the work.

A voice agent connected to a system

Why ours answer correctly

  • 01

    Connected, not guessing

    The agent reads your system through a secure connection: orders, bookings, balances, stock. It answers with the record, not with a guess.

  • 02

    Built on your system, or ours

    If we integrate with your ERP or build one for you, the agent works directly on it and its database, with the permissions you give it.

  • 03

    Acts, not only talks

    It books the appointment, opens the ticket, sends the invoice, updates the address, and logs what it did under its own name.

  • 04

    Arabic first

    Gulf and Levantine dialects, code-switching with English, the right register for your customers. We label the data these agents learn from.

One conversation, end to end

What we set up

  • Inbound phone agents with natural voices and barge-in
  • WhatsApp, web chat, Instagram and Messenger bots on one brain
  • Outbound follow-ups, reminders and surveys
  • Hand-off to a person with the full context, in the same thread
  • Knowledge from your documents, policies and FAQs, kept current
  • Actions on your system: book, order, update, refund, escalate
  • Reports prepared by agents: daily sales, open tickets, overdue invoices
  • Orchestration: an agent that assigns, chases and closes tasks across the team
  • Call recordings transcribed, tagged and searchable
  • Quality review: a person checks a sample every day; the agent learns from it

Built on the channels and models you use

  • WhatsApp

    WhatsApp first

    Where most conversations already are: enquiries, bookings, follow-ups, with a person able to take over at any point.

  • ElevenLabs

    Arabic voices

    Natural voices and live transcription, so a phone agent sounds like a person and answers the words that were said.

  • Claude

    Claude, GPT or Gemini

    The model you choose behind one brain, connected to your system through MCP.

  • Odoo

    On your own system

    Odoo, Zoho, HubSpot, Shopify or your database: the agent reads and writes real records.

Channels

WhatsAppWhatsAppInstagramInstagramFacebookFacebookTelegramTelegramGoogleGoogle

Models and voices

ClaudeClaudeGPT (OpenAI)GPT (OpenAI)GPT (OpenAI)GeminiGeminiElevenLabsElevenLabs

Systems it works on

OdooOdooSAPSAPZohoZohoHubSpotHubSpotShopifyShopifyPostgreSQLPostgreSQL

How we work

  1. 01

    The calls you get

    We listen to a week of real calls and chats and sort them: what an agent should take, what stays with people.

  2. 02

    Connect

    The agent gets a secure, limited connection to your system. Read first; act after you have seen it read correctly.

  3. 03

    Pilot on one line

    One number or one channel, a few weeks, every conversation reviewed. Then the rest.

  4. 04

    Keep improving

    Failures become training examples. The agent gets better every week, measured.

Give us one line to start.

One phone number or one WhatsApp channel, connected to your system, reviewed every day. You will hear the difference in a week.

Contact us